Universal Team Health Check Template

A Team Health Check template built for any team

Image of Retrowave's Customer Service Team Health Check Template

The Universal Team Health Check template is a version of the Team Health Check model that's been adapted to work for every team. This agile tool helps assess a team's maturity, happiness, and satisfaction by asking participants to reflect on a wide-range of topics.

By conducting regular Team Health Checks, you'll build a culture of psychological safety, create a culture of open feedback and transparency, and be able to spot and fix problems that won't come up in regular retrospectives.

Check out our Team Health Check guide if you want to learn more about this model and how to effectively facilitate a health check session. We also have other team health check templates - development team health check template, design team health check template, and the service team health check template.

Universal Team Health Check Questions

This Universal Team Health Check template, built for any team, has 10 questions. Skip any question that doesn't work for your team.

1

Psychological safety

This checks if team members feel safe to express their ideas and take risks without fear of negative consequences.

2

Dependability

This explores whether team members can rely on each other to deliver high-quality work on time.

3

Structure and clarity

This assesses the clarity of roles, plans, and goals within the team.

4

Meaning

This investigates the personal significance or satisfaction team members find in their work.

5

Impact

This evaluates the team's belief in the value and effectiveness of their work.

6

Communication

This measures the openness, honesty, and effectiveness of communication within the team.

7

Conflict management

This looks at how the team handles conflicts, whether they escalate or are constructively resolved.

8

Performance metrics

This determines whether performance metrics are understood and consistently met by the team.

9

Adaptability

Gauges the team's ability to adapt effectively to changes and unexpected circumstances.

10

Innovation and creativity

This checks the frequency of new ideas and the level of encouragement for creative thinking within the team.

Conduct a Universal Team Health Check with RetroWave

Any team can use RetroWave to run a universal team health check both in-person and remotely. Create an account and start your first health check today.

Screenshot of Retrowave's online tool for conducting Team Health Check retrospectives